Live Crew Store Host - Retail & Customer Experience

Join Ootdsupply (PT. Putra Wijaya Apparel) as a Live Crew Store Host and become the face of our dynamic retail team in Sempu, Jawa Timur! We’re looking for energetic, customer-focused individuals to deliver exceptional in-store and live shopping experiences. As a Live Crew Store Host, you'll be the first point of contact for our customers, ensuring their shopping experience is seamless and enjoyable.

Ootdsupply is a rapidly growing fashion retailer, known for its trendy and affordable clothing. We're committed to providing a positive and engaging shopping environment, and we need someone who can embody our brand's values and vision. This role offers a unique opportunity to be part of a fast-paced, customer-centric team in a vibrant retail setting.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers in-store, providing a warm and welcoming experience.
• Process customer transactions using point-of-sale (POS) systems like Shopify or Square.
• Recommend products based on customer preferences and shopping trends.
• Handle customer inquiries and complaints professionally and efficiently.
• Ensure the store is well-stocked and organized, following inventory management practices.
• Assist with live shopping events, promoting products and engaging with customers online.
• Collaborate with the retail team to maintain a clean and appealing store environment.
• Provide excellent customer service, ensuring a positive shopping experience for all customers.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in retail or customer service roles.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Basic knowledge of POS systems and inventory management software.
• Familiarity with live shopping platforms and e-commerce trends.
• Strong organizational skills and attention to detail.
• Ability to lift and move merchandise up to 20kg.
• Friendly, approachable, and passionate about fashion and customer service.

🛠️ Keahlian

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